How to request deletion
Email [email protected] from the email address registered with your Moneyscope account, with the subject “Moneyscope account deletion request”. State that you want your account and associated personal data deleted.
This button opens your email app with a draft. You must send the email to submit your request. You can also write to the address above using any email service.
If you cannot access your registered email address, contact the same support address for help verifying account ownership. Never send your password or payment card details.
What happens next
Our support team will verify account ownership before processing the request. We will communicate any additional verification steps and the expected completion time by email, and confirm when deletion is complete.
Deletion permanently removes your Moneyscope account and its associated personal data, including your profile and financial records stored in Moneyscope, such as budgets, accounts, transactions, categories, goals, and debts. Once deleted, you will lose access to your account and this data cannot be recovered through the app.
Data retention
If any data must be retained for legal obligations, security, or fraud prevention, we will explain what is retained, why, and the applicable retention period when responding to your request. Any applicable backup retention period will also be explained.
For information about how we handle personal data, read our Privacy Policy.
Subscriptions
Do not assume that deleting your account cancels a subscription billed through Google Play or the App Store. Manage or cancel your subscription through the store where you purchased it to avoid future charges. You can send a deletion request and contact our support team for help with subscription questions.
See our Terms of Service for more information about using Moneyscope.